Home and sanctuary

Privacy Policy

Effective: December 16, 2024


About Us

“We”, “us” or “our” means Home and Sanctuary, with its principal place of business located at 1312 17th St #1919 Denver CO US 80202-1508.


About This Privacy Policy

Your privacy is important to us, so we’ve developed this Privacy Policy, which explains how we collect, use, and disclose your personal information. We collect personal information when you use our website(s), mobile apps, and other online and offline products, services and experiences (collectively, the “Services”). Please take a moment to read through this Policy in its entirety.


If you have any questions, concerns or complaints regarding this Privacy Policy or how we use your personal information please contact us via e-mail at hello@hosahomes.com.


What Personal Information We Collect and How We Collect It?

We collect personal information that you provide directly to us:

  • Contact information. If you sign up to receive our monthly mood board subscription, newsletter, emails, or text messages from us, we will collect your name, email address, mailing address, phone number, and any other information needed to contact you about the Services.

  • Payment information. To order products or services through the Services, you will need to provide us with payment information (like your bank account or credit card information). Please note that your financial information is collected and stored by a third party payment processing company. Use and storage of that information is governed by the third party payment processor’s applicable privacy policy.
    Survey information. You may provide us with other personal information when you fill in a form, respond to our surveys or questionnaires, provide us with feedback, participate in promotions, or use other features of the Services.

  • Service-Related Information: Preferences, project details, or communications shared when engaging with our services (e.g., design consultations, mood board subscriptions).

  • Technical Data: IP address, browser type, device information, and website usage statistics collected via cookies or analytics tools.

  • Affiliate and Purchasing Data: Information collected when you interact with affiliate links shared through mood boards or recommendations.


How We Use Your Personal Information?

We use the personal information we collect for the following reasons:

  • To send you our newsletter, or other information or marketing about our Services that you think may be of interest to you.

  • To reply to your questions, inquiries, or customer service requests or to send you notices, updates, security alerts, or support and administrative messages.

  • To provide you with information about the Services that you request from us or which we feel may interest you.

  • To monitor and analyze trends, usage and activities in connection with our Services and to improve the Services.

  • To facilitate contests, sweepstakes and promotions, and to process entries and provide prizes and rewards.

  • To detect, investigate and prevent fraudulent transactions and other illegal activities on the Services and to protect the rights and property of us and our customers.

  • To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection.

  • Provide and manage our interior design services, subscriptions, and consultations.

  • Process payments for services and purchases.

  • Improve user experience through personalization, including curated mood boards and recommendations.

  • Communicate with you regarding projects, updates, offers, or new services.

  • Monitor website performance, analyze trends, and enhance our marketing efforts.

  • Comply with legal obligations or protect our business interests.


How We Share Your Personal Information?


We do not sell or share your personal information with third parties, except in the following

circumstances:

  • With vendors, consultants, and other service providers who process your personal information on our behalf when they provide services to us, for example data analytics, research, marketing and financial services.

  • Service Providers: We may share information with trusted vendors, contractors, or third-party tools that help us deliver our services (e.g., payment processors, email marketing platforms).

  • Affiliate Partners: When you engage with affiliate links, your interaction may be tracked for commission purposes.

  • Legal Compliance: If required by law, we may disclose your information to comply with legal processes or protect our rights.

  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company.


We may be legally required to disclose or share your personal information without your consent in some circumstances, for example to comply with a court order or law enforcement. In such circumstances, we will only disclose your personal data if we have a good-faith belief that such sharing is required under applicable legal obligations.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience, track website activity, and analyze usage data. You can disable cookies in your browser settings, but this may affect the website's functionality.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to keep your data secure, no method of transmission over the internet is 100% secure.

Third-Party Links

Our website or mood boards may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before engaging with their services.

Your Marketing Choices

When you sign up for our subscription and/or newsletter or marketing/promotional messages, we use your personal information to help us decide which products, services and offers may be of interest to you.

We will send marketing messages to you if you have asked us to send you information, bought goods or services from us, or if you provided us with your details when you entered a competition or registered for a promotion. If you opt out of receiving marketing messages, we may still send you non-promotional emails. We will ask for your consent before we share your personal information with any third party for their direct marketing purposes.

You may unsubscribe from marketing messages through a link we include on messages we send you. You can also ask us to stop sending you marketing messages at any time by contacting us at: hello@hosahomes.com.


Retention of Your Data and Deletion

Your personal information will not be kept longer than is necessary for the specific purpose for which it was collected.

When we decide how long we will keep your information we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, why we need it, and any relevant legal requirements (such as legal retention and destruction periods).


The foregoing will, however, not prevent us from retaining any personal information if it is necessary to comply with our legal obligations, in order to file a legal claim or defend ourselves against a legal claim, or for evidential purposes.


International Transfers


We will ensure that any transfer of personal information to countries outside of the United States will take place pursuant to the appropriate safeguards.


Changes to This Privacy Policy

From time to time, we have the right to modify this Privacy Policy. We’re likely to update this Privacy Policy in the future and when we make changes. Please come back and check this page from time to time for the latest information on our privacy practices.


Contact Us


If you have questions or concerns about the information in this Privacy Policy, our handling of your personal information, or your choices and rights regarding such use, please do not hesitate to contact us at:

Home and Sanctuary
1312 17th St #1919 Denver CO US 80202-1508
hello@hosahomes.com